Jessica H. Carlson
 

Using a distinct blend of brand strategy experience, social media expertise and communication theory, I help brands incite advocacy and meaningful connections across a variety of media.

 
 
 
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Brand Strategy & Ongoing Management 

Having a sound brand platform in place is a critical first step in managing your brand’s perceptions and growth, as it will help you convey the right messages to the right audiences at the right time in a consistent manner. The way brand values are communicated, the messages that are relayed and consistency in portraying a brand can make – or break – a company.

Once a strong framework for the brand is established, tools need to be developed to ensure that messages are relayed in a manner that's not only in-line with the brand, but also is consistent. With more marketing vehicles available to businesses than ever before, this becomes especially important.

 

Brand Audit
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Mapping how you’ve positioned yourself, and what opportunities and challenges lie ahead, will ensure that an effective strategy is developed.

 

Market Research 
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Understanding what your audience honestly thinks about your brand will help define how you should position your company for the future.

Brand Strategy Development
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Having a clear roadmap for how to best position your company guarantees that every touchpoint contributes to an authentic brand experience.

 

Brand Guide Book 
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Ensure that your brand’s marketing efforts are implemented in a way that does it justice – no matter who is doing the work or acting on its behalf.

 
 
 
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Content Marketing & Strategy Development

With original content driving organic traffic to your online presences, crafting helpful blog posts and developing enticing and robust content is the key to attracting the right kind of customers to your business. Useful content will not only demonstrate value to prospects and customers alike, but it also can  be repurposed and promoted in a strategic fashion across many channels to attract and engage the right audiences.

 

Content Audit
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Before reworking a website, understanding what you have and what your company and customers need is imperative.

 

Messaging Architecture
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Knowing what you want to say, when you should say it, and how often it should be said will ensure that your message elicits the right reaction.

 

Content Marketing Plan
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Determining your customers' needs and inclinations – and generating content that attracts them to your brand – will increase not only awareness, but also first-time sales and ongoing loyalty.

Voice, Tone & Style Guide
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Consistency is key, and a voice, tone and style guide ensures that your company and its employees are speaking as one.

 

Copywriting, Ghostwriting & Blogging
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I’ll take the time to understand your brand's voice to develop authentic and engaging content.

 

Data Analysis & Reporting
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If you’re not measuring the impact of the content you’re generating, how will you know where to focus your efforts? In-depth analysis and reporting will ensure your endeavors are effective and adaptive.

 
 
 
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Social Media Strategy & Community Building

With content driving social media communities, creating a strategy that hinges upon the intersections of the company’s goals, the audience’s inclinations and the brand’s key messages is critical. Developing brand-based content frameworks not only helps guide content development, but also aids in increasing engagement and results.

 

Social Media Audit
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Taking a look at what’s worked – and what hasn’t – ensures that you'll have a sound strategy in place for the future.

 

Social Media Strategy
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There are the obvious building blocks for every long-term strategic plan. But what often gets forgotten is the most critical: your audience’s true expectations and tendencies.

 

Social Media Management
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Building a thriving online community takes expertise, time and effort. If all three aren’t readily available, I’m for hire.

Social Media Campaigns
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You can leverage brand-centric and targeted advertising, promotional or influencer campaigns to enhance loyalty and increase awareness.

 

Social Media Training 
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It’s a fluid, ever-changing space. Initial and ongoing education is a must for the entire marketing team.

 

Data Analysis & Reporting
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You can’t improve what you don’t measure. Make sure your efforts are effective with weekly, monthly or quarterly analysis and reporting.